Returns & Exchanges

At Milk Street Store, we want you to be completely satisfied with your home goods. If your purchase isn't a perfect fit, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Log into our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Package Your Items

Carefully place the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

3

Print and Attach Label

Download and print the prepaid shipping label provided via email, then securely attach it to the outside of your return parcel.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing